Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This may include:
- Personal information (name, email address, phone number)
- Business information (company name, industry, website)
- Payment information (billing address, payment method details)
- Communication preferences and marketing data
- Usage data and analytics information
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our lead generation services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Personalize and improve your experience
- Facilitate contests, sweepstakes, and promotions
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With your consent: We may share your information with third parties when you give us explicit consent
- Service providers: We may share information with contractors and service providers who perform services on our behalf
- Business transfers: Information may be transferred in connection with mergers, acquisitions, or asset sales
- Legal requirements: We may disclose information if required by law or to protect our rights
- Aggregated data: We may share aggregated, non-personally identifiable information
4. Lead Data Protection
For leads generated through our platform:
- Lead data is collected in compliance with applicable privacy laws
- We implement appropriate consent mechanisms for data collection
- Lead information is shared only with authorized clients
- We maintain data accuracy and provide opt-out mechanisms
- All lead data is handled according to industry best practices
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Incident response and breach notification procedures
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:
- Account information: Retained while your account is active
- Transaction records: Retained for 7 years for tax and legal purposes
- Marketing data: Retained until you opt out or request deletion
- Lead data: Retained according to client agreements and legal requirements
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Opt-out: Opt out of marketing communications
- Restriction: Request restriction of processing in certain circumstances
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you. This includes:
- Essential cookies for website functionality
- Analytics cookies to understand website usage
- Marketing cookies for targeted advertising
- Third-party cookies from advertising partners
You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.
9. Third-Party Services
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Certification schemes
11. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Edwin Roberto Dominguez
ByteGlow Lead Generation Platform
14352 Venecia Dr
Horizon City, TX 79928-5851
Email: support@byteglow.tech
Phone: +1 (636) 517-9208
14. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect and how it's used
- The right to delete personal information
- The right to opt-out of the sale of personal information
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information provided above.